Terms and Conditions

Welcome to purejoyhousecleaning.com (the “Site”), operated by Pure Joy House Cleaning LLC (“Pure Joy,” “we,” “us,” or “our”). By accessing or using our Site, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Site.

1. About Our Services

Pure Joy House Cleaning LLC is a licensed and insured residential and commercial cleaning company serving the Duluth, MN and St. Paul, MN metro areas. We provide recurring cleaning, deep cleaning, move-in/move-out cleaning, commercial cleaning, and related eco-friendly cleaning services.

The information on our Site is intended to provide a general overview of our services and is not a binding offer or contract. All cleaning services are subject to a walkthrough, estimate, and mutual agreement between you and Pure Joy before work begins.

2. Estimates and Pricing

Pricing information displayed on our Site (including hourly rates) is provided for general reference only and may vary based on the size, condition, and specific needs of your home or business. Final pricing is determined after a walkthrough or consultation.

We reserve the right to update our pricing at any time. Any price changes will be communicated to existing clients before their next scheduled service.

3. Scheduling and Cancellations

We work closely with our clients to accommodate scheduling needs. If you need to cancel or reschedule a cleaning appointment, please notify us as soon as possible so we can adjust our schedule.

We reserve the right to reschedule or cancel appointments due to weather, staffing, emergencies, or other circumstances beyond our control. In such cases, we will make every reasonable effort to reschedule promptly.

4. Satisfaction Guarantee

We stand behind the quality of our work. If you are not satisfied with any aspect of your cleaning, please contact us within 48 hours and we will re-clean the area in question at no additional charge.

5. Use of Our Website

You agree to use our Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the Site.

You may not:

• Use the Site for any fraudulent or unlawful purpose
• Attempt to gain unauthorized access to any part of the Site
• Reproduce, duplicate, copy, or resell any part of the Site without our written permission
• Use automated tools (bots, scrapers, etc.) to access or collect data from the Site

6. Intellectual Property

All content on this Site — including text, images, graphics, logos, and the Pure Joy House Cleaning name and branding — is the property of Pure Joy House Cleaning LLC and is protected by applicable intellectual property laws.

You may not use, reproduce, or distribute any content from this Site without our prior written consent.

7. Contact Forms and Communications

When you submit a contact form or request an estimate through our Site, you consent to being contacted by Pure Joy House Cleaning via phone, email, or text message in response to your inquiry. We will not add you to marketing lists without your explicit consent.

Message and data rates may apply for text communications. You may opt out of text messages at any time by replying STOP.

8. Third-Party Links

Our Site may contain links to third-party websites (such as our Google Business Profile, Facebook page, Yelp listing, or Nextdoor page). These links are provided for your convenience only. We do not control and are not responsible for the content, privacy practices, or availability of third-party websites.

9. Advertising and Landing Pages

We may create specific landing pages on our Site for use with Google Ads, Facebook Ads, and other advertising platforms. These pages are part of our Site and are subject to these Terms and our Privacy Policy. Any promotional offers displayed on advertising landing pages are subject to the specific terms stated on that page and may have expiration dates or other conditions.

10. Limitation of Liability

To the fullest extent permitted by law, Pure Joy House Cleaning LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services.

Our total liability for any claim arising from the use of our Site shall not exceed the amount you paid for services in the 12 months preceding the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

11. Insurance and Liability for Cleaning Services

Pure Joy House Cleaning LLC is fully licensed and insured for both residential and commercial cleaning. In the unlikely event of damage to your property during a cleaning, please notify us within 48 hours. We will assess the situation and work with you to resolve it fairly. Claims may be handled through our insurance provider.

12. Indemnification

You agree to indemnify and hold harmless Pure Joy House Cleaning LLC, its owners, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the Site or any violation of these Terms.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Ramsey County, Minnesota or St. Louis County, Minnesota, as applicable.

15. Contact Us

If you have questions about these Terms, please contact us: